Logitech G allows you to see and tinker with all your Logitech devices in a single place, but at times your peripheral might not be detected by the software; this is a common issue that fortunately has a simple fix. This article will walk you through how you can fix the Logitech G hub not detecting your device or peripheral issue.
As a general rule make sure your Logitech G hub is up to date, try unplugging replugging your peripheral when updates have been completed, try using a different USB port to see if that made a difference.
If none of these fixes do the trick for you, then you will need to resort to some specific fixes for the particular issue that you have. I have gone over some of them below, which will help you further solve the problem.
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How do I fix Logitech G Hub not detecting my mouse?
Unplug the mouse and plug it back in using a different USB port, it should re-enumerate and be detected in G-HUB, G hub should download the driver for your specific device..
Head to the device manager and select the mouse option to see if there is an issue with the mouse driver. You will see a small yellow icon on your mouse under the mice and other pointing devices menu. Right-click, select properties, and then press update driver in the driver tab. Select the automatic update option.
If this does not work, then you have the option to update your mouse driver manually. Select the mouse, right-click on it and then click on properties; click the update driver button in the driver tab. This time you will select the browse my computer option instead of the automatic search option.
Once you have done that, you need to find the driver. You can typically find it in the program files of your C drive. The folder that you are looking for is going to be called LGHUB. Select this folder and then press the next button. Be sure to check the include subfolders box so that you do not have to specify the subfolder.
Once the wizard has done its job, the yellow icon on your mouse name should be gone, resolving your issues. I recommend that you restart your PC once you have updated the driver to ensure that everything works properly.
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Why isn’t my Logitech G Hub opening?
The Logitech G hub not working could indicate you are using a faulty or outdated device driver, check & update your driver install the latest versions of Windows then restart your computer.
If this does not work then you can try and reinstall the device drivers.
How to reinstall device drivers
- From the Windows desktop, click Start > Control Panel. Click System and Security. If using the control panel in icon view, click Device Manager. Click Device Manager look for Logitech USB Device under human interface devices menu
- Right-click on Logitech USB device and press the uninstall button
- Restart the PC
- Replace the Logitech drivers upon restart
If the issue is still not resolved then you will need to uninstall the Logitech G Hub and then install it again. You can head into add and remove programs to find the Logitech G Hub and then uninstall it. You can then download it from the official website and install it again.
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Why is my Logitech mouse not being detected?
If the mouse is wired and the wire has any rips bends, or twists, the software is getting a weak connection to the mouse. The ports may be rusted or bent, needing to be replaced. If it’s wireless, then the batteries might need charging or replacing. Try a different USB port and update your drivers
If you are using a gaming mouse that is wireless, then it is going to consume power and drain the battery. The batteries are going to drain much faster if the mouse has RGB lighting. You can always increase the battery life of your wireless mouse by turning off the RGB lighting, the mouse is not going to look as good, but the battery life is going to get a significant boost.
We often forget to charge our devices and that can be true for your mouse too. If you are using rechargeable batteries, then be sure to charge your mouse; otherwise you can replace the batteries.
You should also check the mouse cord if you are using a wired one. Check for sharp bends or tears; this could mean that your mouse wire is damaged, and that is why the software is not detecting the mouse. If that is indeed the case, you can try getting it repaired, or it might be time for a new mouse.
Sometimes, changing the USB port is all it takes for a device to show up and be detected by the software. Ensure that your Windows, software, and drivers are up to date so that the software can work well with the hardware.
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How to fix Logitech Gaming software no devices detected
Close all your programs, including Logitech Gaming software, update the mouse driver from the device manager, and restart your PC. If that does not help, you need to uninstall the Logitech Gaming software, restart your PC, install the software again, and restart your PC.
Head into the device manager, and under the pointer menu, select the mouse with the yellow icon. This icon indicates that there is an issue. Head into properties and update drivers in the Driver tab as mentioned above. Once you have done that, restart your PC and see if the mouse is detected in the Logitech software.
If this does not do the trick, then you need to head into add or remove programs and uninstall Logitech Gaming software. Once that is done, you can restart your PC and then install the software again. Once the installation is complete, restart your PC once again, which should resolve the problem.
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