Have you tried to play an Xbox/ Xbox 360 game using your Xbox Series X/S but the games not working?
I understand how annoying this must be for you, so I researched the internet trying to find a solution to this problem
The most common reasons why you can’t play an Xbox/Xbox 360 game is maybe your game is not backwards compatible,(check the list here) or, the Xbox core servers could be down, or perhaps it’s a firmware glitch or you have corrupted OS files.
Every possible solution will be discussed in detail, so you can enjoy Microsofts fantastic backward compatibility feature.
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How To Fix Xbox Series X Backwards Compatibility Issues
If your backward compatibility used to work and now your Xbox says your account doesn’t have Xbox live even when it does, make sure you do the following steps
- Go to download profile at the profile selection screen
- Put in all the necessary information, and then a progress bar will pop up
- Hopefully, you will be able to go online and play your Xbox 360 games!
If this doesn’t work do the following steps
- Navigate to settings>system>storage
- Click clear local Xbox 360 storage
- It should all be fixed and you can play your backwards compatibility games without an issue!
Now hopefully these steps would have solved your Xbox 360 backwards compatibility issues, if you prefer the information in video form please check out SimplyChases video below
Reasons Why Your Xbox Series X/S Backwards Compatibility Is Not Working
Make Sure Your Game Is Backwards Compatible
Before doing anything else to stop that 0x8082000c error code you are receiving, you must make sure that your game is backwards compatible.
Remember, not all games or even editions of games are backward compatible. Please check out this official list from Microsoft where you can simply search the game and see if it’s made the cut.
Even trickier your game might be backward compatible but not the version of your game. For example, you might have Fallout 3 which is backward compatible but the Fallout 3 game of the year edition is not, this also applies to deluxe or special editions, so you need to be very careful.
Now, if you’re sure the version of your game is backwards compatible move on to the next section.
Check The Status of Xbox Live Servers
Now, a temporary problem with the Xbox Live servers might cause your 0x8082000c issue. If one or more Xbox Live servers are under maintenance or a DOS(denial of service) attack then your Xbox One will be unable to verify if your game is backwards compatible or not.
Please click the official Microsoft link here to see the status of the Xbox Live servers, if any core services are currently down. If you find everything is fine, then clearly the issue is not widespread and something local is stopping you from enjoying backward compatibility, so you need to progress through the next steps
If the tick under “Xbox 360” games is red then the live servers are having issues so the only option is to wait until the Microsoft engineers have solved the issue. Just regularly check the above link to see if any progress has been made.
Perform A Xbox Power-Cycle
If the Xbox Live servers are running fine then perhaps you’re getting the 0x8082000c error due to a local firmware glitch. Power-cycling should solve the issue as it will reboot your local firmware.
Many Xbox Live users have reported that previously unplayable backwards compatibility games become playable after doing a power-cycle. So follow the instructions on how to perform a power-cycle for your Xbox One.
Power cycling is completely restarting your Xbox Series X, this is the first thing you should do whenever you’re having hardware or software problems with the Xbox or the controller.
- Press the Xbox button on your controller to open the guide.
- Select Profile & system > Settings > General > Power mode & startup.
- Select Restart now
Perform A Xbox Soft Reset
Now if everything mentioned before has not worked then you are likely finding the error due to a firmware glitch. A soft reset is a way to resolve this issue.
This method will reset all your Xbox Series X files but will still keep the important stuff like game files, saved data and Xbox user preferences.
Follow the following steps on how to perform a soft reset for your Xbox Live console.
- Shut down your console by pressing the power button.
- When the console shuts off, release the power button.
- Unplug the console from power.
- Wait at least 10 seconds.
- Plug the console back in.
- Turn the console on.
Why can’t I play backward compatible games on my Xbox Series X
The Xbox Series X normally cannot play Xbox 360 games like the Xbox 360 could play original Xbox games. Instead, Microsoft created a fantastic emulator that tricks the games into thinking the Xbox Series X is an Xbox 360 and makes the games run better.
Please check this official list of backward compatible games to see which Xbox 360 games you can simply insert into your Xbox One’s disc drive and play away!
How does Xbox backwards compatibility work?
Microsoft has created a fantastic emulator that tricks the Xbox 360 games into thinking they are being played on an Xbox 360 instead of an Xbox One so they run even better.
It is very complicated so check this article by Eurogamer to get detailed information or watch this video by Digitial Foundry explaining the technical wizardry Microsoft have done
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