Have you tried to play an Xbox/ Xbox 360 game using your Xbox One but the games not working?
I understand how annoying this must be for you, so I researched the internet trying to find a solution to this problem
The most common reasons why you can’t play an Xbox/Xbox 360 game is maybe your game is not backwards compatible,(check the list here) or, the Xbox core servers could be down, or perhaps it’s a firmware glitch or you have corrupted OS files.
Every possible solution will be discussed in detail, so you can enjoy Microsofts fantastic backward compatibility feature.
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How To Fix Xbox One Backwards Compatibility Issues
Now your backwards compatibility used to work and now says your account doesn’t have Xbox live even when it does, make sure you do the following steps
- Go to download profile at the profile selection screen
- Put in all the necessary information, and then a progress bar will pop up
- Hopefully, you will be able to go online and play your Xbox 360 games!
If this doesn’t work do the following steps
- Navigate to settings>system>storage
- Click clear local Xbox 360 storage
- It should all be fixed and you can play your backwards compatibility games without an issue!
Now hopefully these steps would have solved your Xbox 360 backwards compatibility issues, if you prefer the information in video form please check out SimplyChases video below
Reasons Why Your Xbox One Backwards Compatibility Is Not Working
Make Sure Your Game Is Backwards Compatible
Before doing anything else to stop that 0x8082000c error code you are receiving, you must make sure that your game is backwards compatible.
Remember, not all games or even editions of games are backwards compatible. Please check out this official list from Microsoft where you can simply search the game and see if it’s made the cut.
Even trickier your game might be backwards compatible but not the version of your game. For example, you might have Fallout 3 which is backwards compatible but Fallout 3 game of the year edition is not, this also applies to deluxe or special editions, so you need to be very careful.
Now, if you’re sure the version of your game is backwards compatible move on to the next section.
Check The Status of Xbox Live Servers
Now, a temporary problem with the Xbox Live servers might cause your 0x8082000c issue. If one or more Xbox Live servers are under maintenance or a DOS(denial of service) attack then your Xbox One will be unable to verify if your game is backwards compatible or not.
Please click the official Microsoft link here to see the status of the Xbox Live servers, if any core services are currently down. If you find everything is fine, then clearly the issue is not widespread and something local is stopping you from enjoying backwards compatibility, so you need to progress through the next steps
If the tick under “Xbox 360” games is red then the live servers are having issues so the only option is to wait until the Microsoft engineers have solved the issue. Just regularly check the above link to see if any progress has been made.
Perform A Xbox Power-Cycle
If the Xbox Live servers are running fine then perhaps you’re getting the 0x8082000c error due to a local firmware glitch. Power-cycling should solve the issue as it will reboot your local firmware.
Many Xbox Live users have reported that previously unplayable backwards compatibility games become playable after doing a power-cycle. So follow the instructions on how to perform a power-cycle for your Xbox One.
Power cycling is completely restarting your Xbox One, this is the first thing you should do whenever you’re having hardware or software problems with the Xbox or the controller.
Now power cycling is just a soft reset, so all your save files and games will be completely safe, rest assured.
- Hold your Xbox button on the front of your Xbox One console for around 10 seconds to turn it off
- Press the Xbox button on the console to turn it back on
- Check your controller and see if it has fixed your disconnection problem
Check out this handy video on power cycle your Xbox One if you prefer it explained visually
Perform A Xbox Soft Reset
Now if everything mentioned before has not worked then you are likely finding the error due to a firmware glitch. A soft reset is a way to resolve this issue.
This method will reset all your Xbox One’s files but will still keep the important stuff like game files, saved data and Xbox user preferences.
Follow the following steps on how to perform a soft reset for your Xbox Live console.
- Turn on your Xbox One console
- Navigate to System > Settings > System > Console Info
- Click Reset Console and navigate to reset and keep my games & apps option
- A process will start and your Xbox console will restart automatically
- Once the rebooting system is finished, insert the game that caused the 0x8082000 error and hopefully, the game is now playable!
Watch the video below for a video demonstration of how to reset your Xbox One.
Why can’t I play backwards compatible games on my Xbox one?
The Xbox One normally cannot play Xbox 360 game like the Xbox 360 could play original Xbox games. Instead, Microsoft created a fantastic emulator that tricks the games into thinking the Xbox One is an Xbox 360 and makes the games run better.
Please check this official list of backwards compatible games to see which Xbox 360 games you can simply insert into your Xbox One’s disc drive and play away!
How does Xbox backwards compatibility work?
Microsoft has created a fantastic emulator that tricks the Xbox 360 games into thinking they are being played on an Xbox 360 instead of an Xbox One so they run even better.
It is very complicated so check this article by Eurogamer to get detailed information or watch this video by Digitial Foundry explaining the technical wizardry Microsoft have done
How can I play Xbox 360 games on my Xbox one?
- Turn on your Xbox One and make sure it’s fully updated.
- Press the Guide button on your controller, and navigate to My games & apps.
- Navigate to Games > Ready to install. …
- Select a game to install.
- Select Install all.
Check out the video below to see a video tutorial
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