How To Stop PS4 From Charging You

It’s not fun when PlayStation keep on charging you right? PlayStation have charged me randomly as well, so I researched the internet trying to answer this question

Here’s how to turn it stop Sony from charging you.

  1. Go to [Settings] > [Account Management] > [Account Information] > [PlayStation Subscriptions].
  2. Select the subscription you want to cancel.
  3. Select [Turn Off Auto-Renew].

However, some PSN users have been double charged for PSN purchases like the poster in this Reddit thread and PlayStation offered no refunds so be very careful handing your credit card to PlayStation.

To know how to cancel all PlayStation subscriptions to never get randomly charged again and buying games on the PSN store with credit card info and much more read on.

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How To stop PSN From Taking Your Money

The most likely reason that PlayStation is taking your money is your signed up to either PlayStation Network or PlayStation Now(or both) and you have the auto-renewal option ticked, meaning PlayStation will continuously take money from your account until you deselect the option.

How To Cancel PlayStation Plus Subscription

  1. Go to [Settings] > [Account Management] > [Account Information] > [PlayStation Subscriptions].
  2. Select the subscription you want to cancel.
  3. Select [Turn Off Auto-Renew].


  2. Select Turn off auto-renewal

Here’s a helpful YouTube tutorial in case you get stuck following the above steps

How To Turn Off PlayStation Auto-Renewal On PC

  1. Search PlayStation in a search engine or click on this link to the official PlayStation website
  2. Log in to your PlayStation account where you want to cancel auto-renewal
  3. Go to My Playstation and navigate to “account settings” on the top right
  4. Go to media and scroll down to the last page until you see PlayStation Plus/PlayStation Now
  5. Click on PlayStation Plus/PlayStation Now and click on “cancel automatic renewal

Your account should never get accidentally charged again! Here is the vide tutorial for PC in case you get stuck

How To Use The PlayStation Store Without A Credit Card

PlayStation is not the best company to keep your credit information safe and the network has been hacked many times, most notoriously in 2011 which you can read more about here.

Also according to this Reddit thread whenever there is a PS4 system update PlayStation will automatically turn your auto-renewal on! If you search this topic you would find this happened to many people.

This is disgusting and honestly, it’s probably illegal, yes you could argue and try to get a refund if this happens but it will cost you valuable time and there’s an easier way to stop it from happening.

There is a way to use the PlayStation Store and get PlayStation Plus without ever needing a credit card! How do you ask? By purchasing prepaid cards!

Yes they might be a little more expensive than using your credit card, but using the cards makes sure PlayStation don’t have your credit card information, so aside from constantly deleting and reentering your credit card info whenever you make a purchase this is the next best option; for Playstation to never charge your card again!

Get the best price for a 12-month PSN subscription from Amazon here and the best priced $50 PlayStation Store credit card straight from Amazon here

What does Sie mean PlayStation Network charge?

why playstation keeps charging you

If you see SIE charge on your credit/debit card this means you got charged from Sony as SIE stands for Sony Interactive Entertainment and is responsible for the PlayStation brand and family of different products like the PSP & the PlayStation Vita.

So, don’t get scared of a charge from SIE it’s just a charge from PlayStation.

Will PlayStation Refund Your Money?

PlayStation is a notorious company when it comes to issuing refunds, although not quite as bad as Nintendo. I will discuss how PlayStation deals with refunds in all sections from auto-renewal subscription services, games and DLC

PlayStation® Refunds for Games, DLC, Add-ons

Everything from games you buy from the PSN store,DLC, themes avatars and season passes from games like Fortnite/Apex Legends will be under this section.

This is what PlayStation says on their official website

After purchasing this type of content through PlayStation™Store, you have 14 days from purchase to request a refund to your payment method on PlayStation™Network. If you started to download or stream the purchased content you are not eligible for a refund unless the content is faulty.

PlayStation Policy

So unfortunately if you “started to download to stream” the content you purchased “you are not eligible for a refund unless the content is faulty” so even if you accidentally pressed download on a game you bought by accident, Sony will not give you a refund.

This even applies to fighting game character DLC that automatically download to the game. Also, remember you must issue your refund “14 days from purchase” in order to be eligible. Act fast!

So if you purchased your Digital content within 14 days and didn’t accidentally download/stream it follow the following steps

How To Get A Refund From A Digitial Purchase On The PlayStation Store

  1. Go to PlayStation support requesting a refund or click on this link
  2. Select either North & South America/Japan/Asia depending on where you live
  3. Click on the PlayStation network & Account for the reason on why you need help
  4. Put in all your information with the same email you used to sign in to your PSN account, make sure it’s active
  5. Under about your request>If you want to get a refunded game or game cent “game content” put in the service you want to be refunded, put in the full name of the content even with the DLC
  6. Select a reason on you want a refund such as “it was a mistake”
  7. Put In the date of purchase you can see this via logging into your Sony PlayStation account or looking at your emails and seeing your purchase confirmation receipt

Under additional info make sure you input the following

  • -Your PSN Online id
  • Your sign-in ID(email address)
  • name of the purchase you would like refunded 

Congratulations! PlayStation is processing your refund and it could take 72 hours for them to certify your request, weekends will not count for this time.

I know reading can be long so if you want to see a video walkthrough on how to get a refund on Playstation purchases please look below

PlayStation® Refunds for Pre-ordered Digital Content

Now pre-orders refunds depend on the day the content was preordered

Pre-order purchases more than 14 days before the release date

If you pre-order a game and it’s more than 14 days before the release date you can request a refund at any time until the release date of the content

Pre-order purchases less than 14 days before the release date

Assuming you haven’t downloaded or played the game you can get a refund up to 14 days after the data or purchase but again make sure to never download or stream the pre-ordered game or you won’t be able to get a refund.

PlayStation® Refunds for Subscriptions

Now subscriptions purchased from the PlayStation store with recurring fees include the following PlayStation™Plus, PlayStation™Now or EA Access. This is what PlayStation says

After purchasing a subscription to PlayStation™Plus or PlayStation™Now service you have 14 days to request a refund to your payment method on PlayStation™Network. Free trial periods are in the 14-day refund window.

PlayStation Subscription Refund Policy

For subscription services how much you get refunded depends on how much you used the service. If you buy a PlayStation Plus 12-month membership and request a refund within 7 days your refund amount will reflect that 7 days.

Also everything from downloading monthly games, to playing online, using cloud storage will affect your refund amount Remember this only relates to the 14-day refund window and if you’re on a free trial that counts as the window.

You won’t be able to get any refunds past 14-days and even then your amount depends on how much you used the service, which I don’t think is fair but Sony is Sony.

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